AllianceTek’s client is a large membership services company that provides billing, marketing, credit card processing, and event and member management services to member-based organizations. Each of these organizations may have thousands of individual clients, and the membership service company has to remain agile and responsive to their demands.
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This company needed an application to handle the volume of services their clients require, including unique billing and marketing services for each client. Although they have their own business analysts and client support team, their development team did not have the experience required to develop a software solution flexible enough to meet their needs. They needed a cost-effective, timely solution.
AllianceTek worked with the client as their extended development partner, and offered a software-as-a-service solution that would be monitored, managed, and maintained by AllianceTek. We also created a content management system for their marketing team to use for managing and publishing web content.
The partnership proved to be an effective solution, as AllianceTek has the resources to develop, manage and maintain applications using round-the-clock global resources for a reliable, low-cost solution.
AllianceTek used its expertise in SharePoint to provide a user-friendly, customized content management system. Features include discussion boards, a document management system, events calendar, and data lists for offers and site searches. AllianceTek developed the solution using Asp.NET (C#, .Net, Vb.Net) and Visual Studio 2008, and added features to the application that met the needs of the client’s users.
The software-as-a-solution application relieved this company of the challenge of maintaining an in-house software development team, and accommodated their clients’ varied needs with a robust set of features.
Members can check-in, track attendance, input a point-of-sale, process credit cards, schedule appointments, communicate by e-mail, monitor employee payroll, and more. Now members are able to see all their information through a single, web-based interface from any location. The marketing team can manage and modify the whole site through the new simplified content management system, empowering them to make site modifications in minutes.
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