Our Solutions

Increase your understanding of your customer base with CRM software solutions. Streamline sales and marketing with automated processes and cloud CRM solutions. Define strategies with accurate tracking of people and sales processes. Leverage communication for better customer relationship management. Distinguish yourself as a business that knows its customers with web-based CRM software.

Sales and Marketing Management

  • Lead/prospect and opportunity management
  • Service request management
  • Knowledge management
  • Social enterprise

CRM Services

  • Account, contact, and activity management
  • Email marketing solutions
  • Customer access portals
  • Alerts and notification automation
  • Inquiry repository and processing

Customer Analysis and Reporting Tools

  • Data collection, history tracking and customer profiles
  • Market analysis and trends tracking
  • Reporting, dashboards and scorecards
  • Task management
  • Planning and scheduling systems
  • Data quality management

Our Services

Application Design & UI/UX

Lightning Platform Development

Customer 360

Dynamic 365 Development

DevOPs

Artificial Intelligence

Application Hosting

Cloud Management

Our Customer-Centric Approach

After our organization bought Salesforce, we had no idea how to customize it to fit our needs. We looked for a developer, and found AllianceTek. And boy, we’re glad we did! The team at AllianceTek listened to what we wanted, and helped us understand what Salesforce could do for us. In a professional, timely manner, they customized it to our specifications. I wouldn’t hesitate to work with them again.

-Shawn Lazar,
Grace Evangelical Society

Technology Expertise

Salesforce
CRM Dynamics 365
SugarCRM
Zoho
Einstein Analytics
Salesforce Lightning
Service Cloud
Heroku
Commerce Cloud
Zendesk

Experience Matters

Industries We Serve

Healthcare
Logistics
Education
Retail
Finance
Wellness & Fitness
Oil & Gas
Transportation
Travel
Social Network
Event
Productivity

Our Portfolio

Certified Business

Small Business  Certification by  Pennsylvania Department  of General Services Small Business Certification by Pennsylvania Department of General Services
Small Business Self-Certification and Small Diverse Business Verification Small Business Self-Certification and Small Diverse Business Verification
Minority Business  Enterprise  Certification by PA-NJ-DE MSDC. Minority Business Enterprise Certification by PA-NJ-DE MSDC
Eastern Minority Supplier Development Council Eastern Minority
Supplier Development Council
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