The Client provides management services for US businesses’ mobile environments. They act as a single service center for customers – providing technical support, billing, system setup and maintenance, and administration.
The Client needed a single application to integrate all of its business processes and replace the various separate files and record-keeping tools it was currently employing.
The Solution
AllianceTek created a web-based application that provides the Client a single portal to address all of the tasks associated with managing their customers’ mobile solutions. It allowed the Client to easily service a significantly larger customer base without having to increase its workforce. The new application integrated the Client’s business processes with supplier and customer systems – improving efficiency and client satisfaction.
Additionally, the application integrated with Ariba - a leading provider of eProcurement solutions. It enabled the client to leverage the Ariba shopping cart system and provide customized catalogs and data.
Tools and Technologies
ASP.NET, Microsoft SQL Server 2005, AJAX, HTML, and XML.
Project Duration and Team Size